toronto marketing blog

My experience at Casecamp 7 in Toronto

This was probably the first casual yet business event I went to in my life. Coming from traditional media I am used to black suites,politically correct speeches that are usually held in conference halls or hotels.

Needless to say that the crowd that attended the Casecamp was very different and very diverse. More than 500 people attended and I saw some people in suites and some in converse sneakers. I think the uniting factor was similar to Web 2.0 itself - transparency. It felt like everyone is just who they want to be without the need to put a facade so needed at a corporate job. Even the venue Circa itself was one of trendiest clubs I saw in Toronto and I am sure I will visit it again on a regular night.

The bottom line is the contrast between tradional media and new media was evident. I decided that I am finally where I want to be. Thanks a lot to Eli Singer for organizing it and lowering barriers so everyone can parcipate.

Bits of pieces I gathered from 15 minutes presentations:
Brian Segal from ComScore:

  • Canadian spend the most time in the world visiting social media websites. It correlates to what I heard at the conference from Yahoo’s Daniel Maor
  • The segment of internet useres over 30 is again the largest in Canada.

Bottom line: if you are in Canada and targeting  tradional audiences social media marketing should be integral part of your marketing plan.

Boxing Day 2007 at RedFlagDeals.com:

  • Derek started while living with his parents in 2000.
  • They make money from affiliate links
  • When he first launched forums it was a failure due to the lack of existing traffic
  • He mentioned that without 100,000 existing visitors they couldn’t approach big advertisers
  • Boxing week is the most profitable week for them
  • Last Boxing week the organic traffic from Google grew by 151%, already during November they ranked the highest for the keywords
  • Last Boxing week they brough 8.5 millions in sales to one retailer
  • Now there is RFD factor - when they mention the deal on the website the retailer is sold out in a very short time


Bottom Line
:The success is based on transparency, user collobartion and constantly improving user experience.

Story2Oh!, Evolving TV Storytelling to Social Network

  • for the fake story they got enormous amount of clicks and followers
  • one woman in the audience got mad, because she had no idea that characters were fictional and she was actually following really closely the evolving drama
  • they plan to run a whole season


Bottom line
: I am not sure if the succes of the show was due to the new nature of the storytelling or because some people didn’t pay attention that characters are fictional. It will be interesting to see how they will monetize it when the time comes.

Update: Due to complain from the lady they took down the characters on Facebook

Radiothon Diaries, Harnessing YouTube for the Hospital for Sick Children

  • SickKids used YouTube videos with a widget button at the top for the first time
  • The Radiothon’s fund raised increased by 40-50%, but it is unknown if all of is attributed to YouTube
  • It was a lot more work in terms of editing the videos than they ever expected
  • The videos on YouTube were different from their typical TV spots.


Bottom line
:no matter what industry you are - you can find a way how to use social media for your benefit. I think for fund raising with their limited funds for publicity it is even more true.


The TD Canada Trust Facebook Story
Sue McVey, VP Marketing Planning, TD Canada Trust

  • Social Media was new to TD Canada Trust
  • The biggest fear was the loose of control over the message comparably to tradional media
  • They did receive some negative comments and left them intact
  • They exceeded the goal and quickly gathered more than 10,000 fans on their Facebook page
  • RBC launched the Facebook page couple of days after TD and that means they are doing something right.


Bottom line:
It is hard for tradional businesses to start using social media due to the lack of control over the brand. Naturally there are only few companies whose customer service doesn’t suck. Still it is a needed component for staying competetive in the current marketplace. Develop contingecies on how you are going to deal with negative complaints. Metrics for social media are not as straight forward as for tradional media or PPC advertising, but they still exist and needed to be measured.

Leave a Reply

Currently you have JavaScript disabled. In order to post comments, please make sure JavaScript and Cookies are enabled, and reload the page.

You can use these XHTML tags: <a href="" title=""> <abbr title=""> <acronym title=""> <blockquote cite=""> <code> <em> <strong>